In order to provide the best services and products to its customers, Infinitex Group has set certain values for itself that all people in this group are committed to.


We are grateful to God for granting us the proud of giving service. We, the employees of Infinitex Company, have tried to achieve a coherent and superior organization and we believe that achieving this goal will be possible by adhering to the following principles and practical and ethical commitment to them.

 

Therefore, we commit to:

 

  •  We adhere to the main slogan of the company that “all our expertise belongs to the customer” in any situation and we do not give up our ability and skill in order to achieve the demands of the customers.
  •  With the belief that commitment, loyalty and a sense of belonging to the company are examples of organizational consolidation and integration, we undertake to act as a member of a single body, and if we see any defects in the performance of any of our colleagues, we consider it our duty to transfer this weakness to the managers, we should be diligent in removing this deficiency in a proper manner and use all our efforts to deal with any case that in any way endangers the good reputation of the company.
  •  In all time and place conditions, we observe politeness, respect, order and discipline in interaction with customers and other colleagues, and we consider ourselves obliged to follow internal and external rules and regulations.
  •  We follow all the principles, rules and commercial and ethical rules defined in the market and we use all our efforts to provide the right advice, services and products to the customers, and in addition to the interests of the customer and the respective organization, the interests of other competitors as well. We will treat you with the utmost respect.
  •  In any situation, we are committed to maintaining the secrets, information and documents of the organization and customers, and we will use all our efforts in order not to disclose this information, whether during the service or after that.
  •  Believing in the principle of the existence of different and sometimes conflicting attitudes, interests, spirits and genders, we will diligently try to keep these things separate from the scope of our work duties and responsibilities and not allow these differences to disrupt the way we provide our services.
  •  Considering time as an irreplaceable component for customers, we do our best to provide advice and services in the shortest possible time with the utmost accuracy, honesty and commitment.
  •  Emphasis on respect for competitors, fair approach, avoiding vandalism and bad publicity, avoiding establishing financial relationships with influential people in rival companies and maintaining the privacy and confidentiality of competitors.
  •  Transferring technical knowledge and providing training to other colleagues in various fields has always been our top priority and we always try to update our information in various functional areas.
  •  All of us deal with receiving or paying unconventional commissions and bribery.
  •  We protect all the company’s assets, both material and non-material, such as marketing methods, customer information, study and development programs, etc.
  •  We welcome all criticisms and suggestions and we will use all our efforts to improve the overall performance of the system.
  •  We will always put innovation and research at the forefront of our work and use all our talent to use the most advanced technologies and provide them to our customers.

 

We wish to stick to our promise and we also try to never forget the promise we have made to our dear customers at all times and in all situations.